‘Be Your Best’ training sessions offered in July/August

July 15, 2009

GAINESVILLE, Fla. — The University of Florida’s Human Resources Training and Organizational Development will be offering workshops in July and August that provide an opportunity to focus on personal development as a step toward being more effective. Sign up for one or several of these workshops designed to help you “be your best:”

GET111 Psychoneuroimmunology I

Wednesday, July 15, 2 to 4 p.m., HRS building, room 120
Facilitated by Beree Darby from the university’s Employee Assistance Program, this workshop introduces “psychoneuroimmunology,” an interdisciplinary field that has provided a foundation for understanding the pathways between the brain and immune system as well as the importance of the mind in influencing physical and mental health.

GET210 Psychoneuroimmunology II

Wednesday, July 22, 2 to 4 p.m., HRS building, room 120
This program is a follow-up session to the popular Psychoneuroimmunology I workshop.

*Count toward our “Be Your Best” certification: Attend three to receive your certificate.

PMA010 Project Management

Thursday, July 23, 1:30 to 4:30 p.m., HRS building, room 120
Project management, whether aimed at improving service or solving major organizational problems, requires a different set of management skills than those needed to oversee routine operations. Project management involves leading a diverse group of employees who are working in an environment that is highly dependent upon planning, limited by budget and scheduling controls, and subject to constant progress evaluations. You can make project management a positive work experience through understanding project functions from start to finish. Become a better project manager or team member by participating in this “Project Management” workshop.

CCA010 Quality Customer Service

Thursday, Aug. 6, 1:30 to 4:30 p.m., HRS building, room 120
Get ready for fall by fine-tuning customer service skills. In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service and discuss common customer service interactions and how to improve them.

Visit www.hr.ufl.edu/training for more information. For questions, please contact UF Training and Organizational Development at training@ufl.edu.